Sales Account Manager

Mumbai/ Delhi, New Delhi, India

Full Time

Sales

Experienced

We are looking for an experienced Sales Account Manager to join our sales department in Oman. As a SAM, you should be capable of building a sales pipeline, increasing revenue and work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow the business by building successful, long-term client relationships.

RESPONSIBILITIES

Develop new customers through a strategic target and sales plan.
Manage a portfolio of accounts to achieve long-term success.
Act as the point of contact and handle customers’ individual needs.
Generate new business by cross-selling and up-selling using existing and potential customer networks.
Understand current and future IT trends to solve customer's issues through mapping against technology solutions, either on-premises or cloud or a combination of both.
Supervise account representatives to ensure sales increase.
Report on the status of accounts and transactions.
Set and track sales account targets, aligned with company objectives.
Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
Suggest actions to improve sales performance and identify opportunities for growth.

REQUIREMENTS/SKILL SET

Proven work experience of 6+ years in Sales or Business Development Team in an Information Technology & Services Company is must.
IT solution selling sales experience in Canada, Oman, UAE or KSA will be an added advantage.
A background in the technology industry.
Experience of Software Sales based on Microsoft Technologies like SharePoint, CRM, BI and Cloud Sales will be ideal.
Capable of building a sales pipeline and increasing revenue
Hands on experience in sales and an ability to deliver excellent customer experience.
Knowledge of CRM software and MS Office (MS Excel in particular).
Understanding of sales performance metrics.
Excellent communication and negotiation skills.
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude.
Bachelor’s degree in Business Administration, Marketing, or relevant field.

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Which India City are you based in?*

This is an onsite full time opportunity for Oman, are you willing to relocate to Oman?*

What is your notice period, how soon would you be able to join us?*

Could you please share your current salary package in INR?*

Could you please share your expected salary package for this position in OMR?*

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Have you ever lived or worked in Oman before? If yes, please provide details.*

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This position offers a single-status work visa only at least for the first two years of service, after which a family visa may be considered. Do you wish to proceed with your application?*

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How many years have you worked in roles directly related to Microsoft solutions and services?*

Which Microsoft products, solutions, or cloud platforms have you worked with (e.g., Dynamics 365, Azure, M365, Power Platform)*

Which regions have you primarily worked with (e.g., India, Middle East, KSA, UAE, Oman, North America, Europe)?*

What is your approach to building a pipeline of new clients for Microsoft services/solutions?*

Have you worked directly with Microsoft account managers, channel partners, or distributors? If yes, then for which regions?*

What were your sales or business development targets in your last role?*

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Are you familiar with using Dynamics CRM?*

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