SOC Manager

Muscat, Muscat, OMAN, Oman

Full Time

Experienced

About the Role

KalSoft is looking for an experienced SOC Manager to oversee the effective and continuous operation of the SOC across onsite and remote shifts. The role involves managing SOC performance, leading L1/L2 Analysts, overseeing incidents and escalations, and coordinating with key stakeholders.

Key Responsibilities

Oversee day-to-day SOC operations and ensure adherence to defined SLAs and reporting standards.
Lead and mentor L1/L2 SOC Analysts, assign workloads, and review escalations.
Coordinate with Mala'a management and engineering teams to improve detection, rule tuning, and escalation processes.
Review security incidents for accuracy, completeness, and timely closure.
Prepare weekly and monthly operational reports covering incidents, trends, and recommendations.
Act as the primary point of contact for SOC performance, incidents, and escalations.
Drive continuous improvement through process documentation and playbook enhancement.

Deliverables

SOC operational reports with documented shift handovers and escalation tracking.
Reviewed incident investigations and monthly performance dashboards.
Root-cause analysis and lessons-learned reports for major incidents.

Requirements

10+ years of experience in SOC, Cybersecurity, or Security Operations.
Strong experience in SOC management and security incident handling.
Experience leading and mentoring L1/L2 SOC Analysts.
Strong communication, analytical, and stakeholder-management skills.
CISSP, CISM, GIAC (e.g., GSEC), and/or relevant ISACA certifications.
Experience with SOC processes, security monitoring, incident response, and SLA management.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you currently based in Oman?*

Which city are you currently based in Oman?*

What is your Nationality?*

What is your notice period (in days)?*

What is your current monthly salary in OMR?*

What is your expected monthly salary in OMR?*

Do you have 10+ years of experience in SOC, Cybersecurity, or Security Operations?*

Do you have hands-on experience managing SOC operations and L1/L2 SOC teams?*

Do you hold any of the following certifications: CISSP, CISM, GIAC, or relevant ISACA certification?*

Do you have experience managing security incidents, escalations, and SLA compliance?*

Do you have experience working with Fortinet Security Fabric, NAC, DLP, or data-classification platforms?*

Are you willing to work in a role involving onsite and remote SOC operations, including periodic onsite requirements?*

Do you Speak in English?*

Human Check*

Submit Application