SOC Analyst (L1)
Muscat, OMAN, Oman
Full Time
Entry Level
Remote – Within Oman
Experience: Entry-Level
Employment Type: Full-Time
About the Role
KalSoft is looking for an SOC Analyst (L1) to support security monitoring and incident handling during non-business hours, weekends, and holidays. The role involves monitoring security events, identifying and escalating incidents, maintaining accurate SOC records, and supporting L2 Analysts and SOC management.
Key Responsibilities
- Continuously monitor security events during non-business hours, weekends, and holidays.
- Detect, analyze, investigate, and report qualified security incidents as per defined SLAs.
- Provide actionable recommendations for reported security incidents.
- Respond to queries regarding active or closed incidents.
- Escalate incidents promptly to the Shift Lead or L2 Analyst when required.
- Identify and escalate anomalies discovered during routine system-health checks.
- Send planned system notifications and maintenance alerts to the relevant team.
- Maintain detailed incident, escalation, and shift-handover logs.
- Support the L2 Analyst and SOC Manager in preparing daily and weekly monitoring summaries.
Deliverables
- Shift-based monitoring, escalation, and incident-summary reports.
- Comprehensive and up-to-date incident and escalation records.
- Notification and communication logs shared with security focal points.
Requirements
- Entry-level candidate with an interest in Security Operations and SOC activities.
- Basic understanding of security monitoring, incident detection, investigation, and escalation.
- Good analytical and problem-solving skills.
- Ability to work during non-business hours, weekends, and holidays.
- Good communication and documentation skills.
- CompTIA Security+ / CompTIA CySA+ / CEH certification.
- Ability to follow defined SLAs, procedures, and escalation processes.
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