SOC Analyst (L1)

Muscat, OMAN, Oman
Full Time
Entry Level

Remote – Within Oman
Experience: Entry-Level
Employment Type: Full-Time

About the Role

KalSoft is looking for an SOC Analyst (L1) to support security monitoring and incident handling during non-business hours, weekends, and holidays. The role involves monitoring security events, identifying and escalating incidents, maintaining accurate SOC records, and supporting L2 Analysts and SOC management.

Key Responsibilities

  • Continuously monitor security events during non-business hours, weekends, and holidays.
  • Detect, analyze, investigate, and report qualified security incidents as per defined SLAs.
  • Provide actionable recommendations for reported security incidents.
  • Respond to queries regarding active or closed incidents.
  • Escalate incidents promptly to the Shift Lead or L2 Analyst when required.
  • Identify and escalate anomalies discovered during routine system-health checks.
  • Send planned system notifications and maintenance alerts to the relevant team.
  • Maintain detailed incident, escalation, and shift-handover logs.
  • Support the L2 Analyst and SOC Manager in preparing daily and weekly monitoring summaries.

Deliverables

  • Shift-based monitoring, escalation, and incident-summary reports.
  • Comprehensive and up-to-date incident and escalation records.
  • Notification and communication logs shared with security focal points.

Requirements

  • Entry-level candidate with an interest in Security Operations and SOC activities.
  • Basic understanding of security monitoring, incident detection, investigation, and escalation.
  • Good analytical and problem-solving skills.
  • Ability to work during non-business hours, weekends, and holidays.
  • Good communication and documentation skills.
  • CompTIA Security+ / CompTIA CySA+ / CEH certification.
  • Ability to follow defined SLAs, procedures, and escalation processes.
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